Record Breaking Sales!
Wednesday, May 03, 2006

Isn't it pleasant when the first email that arrives in your inbox of a morning is a positive and happy one. The following is an extract from a message sent by the Box Office manager at the Guardian's Hay Festival:

We took a record **,*** Pounds online yesterday, it took 3 hours to print and it finished printing at 1am this morning!!

The bespoke online ticketing system we built for them seems to be working then : )

Last year the on-line ticket booking system we developed accounted for 25% of all ticket sales. Not only does this system increase the Festival's sales channel, we calculated that the system saved the box office staff over 300 hours. During the peak period in the run-up to the Festival in June, their web site (which we host as well) was recording over 13 million hits a month... the aim this year is a substantial increase on the stats above in an effort to save the overworked Box Office staff even more time... it also has the added benefit of making ourselves look good ; )

posted by Surestate at 10:35 AM